Restaurants
Rovee’s first workflow, built around the calls a restaurant gets every day.
- Table bookings
- Changes and cancellations
- Menu and dietary questions
- Hours, location and parking
- Messages for the team
- Transfers to staff
AI voice agent for your business line
Every call answered.
Every customer heard.
Rovee picks up your business calls, answers questions from what you’ve told it, takes bookings and messages, and puts callers through to your team when they need a person.
- Answers day and night
- Five languages
- Always says it’s an AI
Incoming call
+372 5XXX XX41
Speaking
ETENRUESPT
Why it matters
The phone rings when no one can pick up.
The busiest moments are exactly when calls go unanswered. Rovee takes the calls your team can’t, and keeps a record of every one.
Your team is busy with the people in front of them.
Rovee answers, so nobody has to step away mid-service.
Customers call after you’ve closed.
Rovee answers at any hour, gives your opening times, and still takes bookings for later.
The same questions, all day long.
Hours, address, parking, the menu: answered from the information you set.
Not every caller speaks your language.
Estonian, English, Russian, Spanish and Portuguese, following the caller if they switch.
Nobody wrote down what was said.
Every call is logged with its outcome, a summary and the transcript.
Experience Rovee
Listen in on a call, one line at a time.
Pick a call. Rovee answers, works out what the caller needs, checks what it has to, then gets it done or hands the caller to your team.
Pick a call
A customer calls
Your number, forwarded to Rovee. Any hour.
Rovee answers
It says it's an AI, then greets the caller the way you set it up.
It understands the request
Callers speak normally. No “press 1 for bookings”.
It checks what it needs
Live availability, your hours, your menu and your answers.
It gets it done, or hands over
Books, answers, takes a message, or puts the caller through to your team.
You see what happened
Outcome, transcript and booking, in your dashboard.
A table for four· English
Step 1 · A customer calls
- The phone is ringingStep through the call to see what Rovee says and does.
Illustrative conversations, written to match what Rovee does today.
What Rovee does
A receptionist that can actually get things done.
Rovee doesn’t just talk. It checks, books, takes messages and transfers calls, and then it tells you what happened.
Takes bookings
Before offering a time, Rovee checks live availability against your capacity, largest group size and opening hours. Then it writes the booking into Rovee. Callers can also change or cancel a booking they already have.
If a table is taken before the call ends, the booking is held as pending for your team instead of being lost.
Tomorrow4 guests18:0018:3019:0019:3020:0020:3021:0021:30Illustrative availability
Answers every call
Calls forwarded to Rovee are picked up straight away, day or night. Each one starts by telling the caller they’re speaking with an AI.
Conversation, not a phone menu
Callers say what they want in their own words. Rovee asks follow-up questions and copes when people interrupt or change their mind.
Speaks your callers’ languages
Estonian, English, Russian, Spanish and Portuguese. Choose which your line serves, and Rovee follows the caller if they switch partway through.
Tere!Hello!Здравствуйте!¡Hola!Olá!Knows your business
Opening hours, address, parking, prices, dietary and accessibility details, your menu, and your own questions and answers. If it doesn’t know something, it says so instead of guessing.
Hands over to your team
When a caller asks for a person, or the situation needs one, Rovee transfers the call to the number you choose.
Takes messages
When a caller wants something Rovee can’t do, it takes a message with a callback number and passes it straight to you.
Keeps everyone informed
You get WhatsApp or SMS alerts for new bookings, changes, cancellations and messages. Guests get reminders before they arrive, and missed callers get a text inviting them back.
Bookings live in Rovee. It doesn’t connect to other reservation systems yet.
After the call
See every call, and what came of it.
The Rovee dashboard shows each call next to the booking it made or the message it took, so your team can pick up exactly where Rovee left off.
Your restaurantTallinn · Estonia
- Overview
- Calls
- Bookings
- Recovery
- Analytics
- Settings
Calls
AllAnsweredMissedEscalated
- +372 5XXX XX41BookingEnglish19:02 · 2:14
- +372 5XXX XX07EnquiryRussian18:47 · 1:05
- +372 5XXX XX93MessageEstonian17:30 · 1:48
- +372 5XXX XX22MissedRecovery SMS sent17:12 · —
- +372 5XXX XX68EscalatedEstonian16:55 · 0:41
- +372 5XXX XX15ModifiedEnglish15:20 · 1:32
+372 5XXX XX41Booking
Today · 19:02 · 2:14 min
Summary
Kadri booked a table for four for tomorrow at 19:00.
Booking created
Kadri 4 · Tomorrow 19:00
ConfirmedDuration
2:14
Turns
9
Language
English
Guest reminders · 24h and 2h beforeScheduled
AI disclosure confirmed
Transcript
Hi, I’d like to book a table for four tomorrow evening.
Of course. What time would you prefer?
Every call, with its outcome
Booking, enquiry, message, transfer or missed, with a summary and the full transcript.
Bookings in one place
Add, edit and cancel bookings, mark no-shows, and see the ones Rovee took.
Missed calls followed up
See which missed callers got a text and who came back.
You decide what it says
Change opening hours, languages, answers, and Rovee’s name and tone yourself.
People and AI
Let your team focus on the customers in front of them.
Rovee takes the routine calls so your staff don’t have to. Anyone who wants a person gets one, including callers who would rather not talk to an AI.
Routine calls
Rovee answers questions about hours, the menu, parking and more.
Rovee
Supported requests
Bookings, changes, cancellations and messages, done on the call.
Rovee
Needs a person
Put through to your team, or to a message if no one is set up to take it.
Your team
Afterwards
Your staff review what happened and follow up where it matters.
Your team
Built around your business
One voice platform, shaped around how your business works.
The conversation, your business knowledge, the actions Rovee can take and the handover to your team are the same everywhere. What changes is how they’re configured.
Salons
Appointment requests, questions about services, rescheduling.
Clinics
Appointment requests, opening hours, putting urgent calls through to staff.
Real estate
Viewing requests, questions about listings, passing leads to an agent.
Other service businesses
If customers call you to ask, book or reach someone, the same pattern applies.
Only restaurant workflows are available today. The others are directions we’re exploring, not products you can sign up for yet.
How it works
Set up with you, not left to you.
You don’t need to be technical. We set Rovee up together, and you stay in control of what it says and does.
Tell us about your business
Opening hours, capacity, the languages you serve, the questions callers ask, and your menu.
Connect your phone line
Rovee gets its own number. You forward calls to it: all of them, the ones you can’t pick up, or just after hours.
Choose what Rovee handles
Bookings, messages, and where to send callers who need a person. Give it a name and a tone that fit your place.
Test it yourself
Call it. Ask the awkward questions. Adjust its answers in the dashboard until it sounds right.
Go live
Turn on forwarding and Rovee starts answering. Your customers keep dialling the number they know.
Review and refine
Read calls, check bookings, and update answers as your business changes.
About other booking software. Rovee keeps bookings in its own booking book, which your team manages in the dashboard. Whether it can connect to a reservation system you already use depends on that software. No such connection is available yet.
FAQ
Questions owners ask.
What is Rovee?
Rovee is an AI voice agent that answers your business’s phone calls. It talks with callers in everyday language, answers questions from the information you give it, handles supported tasks such as restaurant bookings, and puts callers through to your team when they need a person.
Will callers know they’re talking to an AI?
Yes. Every call opens with a short statement that the caller is speaking with an AI assistant. It can’t be switched off.
Can Rovee answer calls outside business hours?
Yes. Rovee answers every call that reaches it, at any hour. When you’re closed, it tells the caller your opening times and can still take a booking for later or a message.
Can I keep my existing phone number?
Yes. Rovee has its own number, and you forward calls from your existing number to it: every call, only the ones you don’t answer, or only after hours. Your customers keep dialling the number they already know.
Which languages are supported?
Estonian, English, Russian, Spanish and Portuguese. You choose which of them your line serves, and Rovee follows the caller if they switch language during the call.
Can Rovee make reservations?
For restaurants, yes. Rovee checks live availability against your capacity, largest group size and opening hours, then saves the booking in Rovee. Callers can also change or cancel a booking. If a table is taken before the call finishes, the booking is kept as pending for your team to review instead of being lost.
Can it connect to my existing booking system?
Not yet. Bookings are kept in Rovee, where your team can see, add and edit them. Whether Rovee can connect to another reservation system depends on that software, and no such connection is available today.
What happens if a caller wants to speak to a person?
Rovee transfers the call to the number you choose. It also does this when a situation clearly needs a person, or when a caller would rather not talk to an AI. If no transfer number is set up, it takes a message with a callback number instead.
Can I review previous calls?
Yes. The dashboard lists every call with its outcome, a summary and the full written transcript. Rovee does not record call audio.
How do I get started?
Book a demo. We’ll set Rovee up with you: your business information, your phone line, and what Rovee should handle, then you test it before it goes live.
Try it
Ready to hear what Rovee can do?
Book a time and we’ll walk you through Rovee on the kind of calls your business gets.